At Nilis Jewellery, we respect your privacy and are committed to protecting the personal information you share with us. Whether you’re browsing, purchasing, or interacting with us online, your trust matters to us.

How We Protect Your Information

We use industry-standard SSL (Secure Socket Layer) encryption to safeguard your sensitive data like contact details and payment information. Only authorized team members have access to your personal data, and misuse may result in disciplinary or legal action.

By using our website, social channels, or WhatsApp ordering service, you agree to this privacy policy. If you do not agree, we recommend discontinuing use of these services.

What We Collect & Why?

When you place an order or reach out to us, we may ask for your:

Full Name
Phone Number
Email Address
Shipping Address
Preferred Payment Method
This helps us:

Process and deliver your order smoothly
Reach out in case of queries or updates
Share updates on new launches or festive collections (only if you opt in)

We do not store your payment details. All online payments are processed securely through verified third-party gateways.

Cookies & Browsing Data

To enhance your experience, our website may use cookies. These small files help:
Remember your preferences
Offer personalized product recommendations
Track non-personal browsing patterns (e.g., pages visited, device used)
You can disable cookies through your browser settings, but doing so may limit certain website features.

Third-Party Platforms
Nilis Jewellery sells through:
Our official website
WhatsApp (for order placement)
Facebook Live, Instagram, and YouTube (for product showcases)
These platforms have their own privacy policies. We recommend reviewing them when engaging with our content outside our website.

Updates to This Policy
We may revise this policy from time to time. Updated versions will be available on our website and take effect immediately. Continued use indicates your acceptance of the revised policy.

🚚 Shipping Policy

Dispatch Time: Orders are dispatched within 2-3 business days of confirmation.
Delivery Time: Standard delivery time is 4-6 business days across India.
Tracking: You’ll receive tracking updates via WhatsApp or SMS once your order ships.
Support: For order-related queries, contact us via:

WhatsApp: 8777296937 / 7980182530
Email: nilisjewellery@gmail.com
Hours: 11:00 AM to 7:00 PM (Monday to Sunday)

📞 Contact Us
Have questions about our policies or your order?

You can reach us at:
Nilis Jewellery Showroom
📍 5, Ramani Chatterjee Road, Gariahat, Kolkata (Near Dover Lane, Beside Singhi Park Pujo)
📞 WhatsApp: 8777296937 / 7980182530
📧 Email: nilisjewellery@gmail.com
🕙 Store Hours: 11:00 AM – 7:00 PM

We’re here to ensure a secure, smooth, and joyful jewellery shopping experience. 💛