FAQs
What kind of jewellery does Nilis offer?
We offer a beautiful variety of gold-plated jewellery, including 1.5 m gold polish jewellery, traditional Bengali designs like pola, lahari, chokers, as well as modern necklaces, earrings, bangles, pendants, and rings. Whether you’re shopping for a festive occasion or daily wear, we have styles to match every mood.
Do you make custom jewellery?
No, we do not offer custom designs at the moment. However, our ready collections are handpicked and regularly updated with trending and unique pieces.
Can I shop online?
Yes! You can browse and shop our jewellery through:
– Website
– Instagram
– Facebook Live
– YouTube
All orders are confirmed and placed via WhatsApp only.
📞 WhatsApp: 8777296937 / 7980182530
Where is your store located?
📍 Nilis Jewellery Showroom
5, Ramani Chatterjee Road, Gariahat, Kolkata
(Next to Singhi Park Pujo, Dover Lane)
What are your store timings?
We are open every day from 11:00 AM to 7:00 PM. Walk in anytime — no appointment needed.
Do you deliver outside Kolkata?
Yes, we offer pan-India delivery for select products. Shipping charges may apply. Kindly contact us on WhatsApp for details.
Are returns or exchanges allowed?
All sales are final. We accept returns or exchanges only in case of damage or manufacturing defect, which must be reported immediately upon delivery.
How do I take care of gold-plated and 1.5 m gold polish jewellery?
Avoid direct contact with water, perfumes, or harsh chemicals. Gently wipe with a soft cloth after use and store in an airtight box to maintain shine and durability.